1. You can choose your seat numbers at the time of booking (subject to availability), which will be allocated to you for the duration of your day
2. Full payment is due at the time of booking, which can be made by Credit or Debit card, Cash or Cheque
3. Where attractions / other features are included as part of your your day out, these are marketed and reserved in good faith, and no responsibility can be accepted by Harpur’s Coaches Ltd as to the accuracy or operation of said feature(s) by a third party
4. Pick up and Return times are given as an indication and no responsibility can be accepted by Harpur’s Coaches Ltd for traffic delay due to road closure, road works, weather or situations beyond our control. Similarly, it is expected that as a paying client, you are at the advertised or notified pick up point in good time ready for departure, and as a gesture of good will, will only give a 15 minute grace period should an eventuality occur where we are not notified in advance, to minimise inconvenience to other clients
5. In the unfortunate event of cancellation by the client within 1 week of the trip departing, monies paid can only be refunded if the seats booked can be resold. If cancellation is more than 1 week prior to the trip departing, the client will have the option of a refund, or transfer their monies to a future operating trip, with any difference either being held by us or refunded – whichever the client chooses; with any additional monies, if applicable, to be paid. In the unfortunate event of cancellation by the company, a full refund can be expected without interest, or monies transferred or held, whichever the client chooses. This also exempts the company from any further liability.
6. All of our Excursion coaches have air-conditioning, an on-board toilet and rubbish bags for your added comfort. Subject to total numbers of passengers on said trip, it may be necessary to substitute these vehicles, dependent on operational requirements.